Day: January 9, 2021

Bed Bath & Beyond bullish on operational improvements

Bed Bath & Beyond bullish on operational improvements

UNION, N.J.—Among the many initiatives in Bed Bath & Beyond’s three-year turnaround plan is a significant investment in supply chain, store remodels and other operations that COO John Hartmann said is already improving its business.

The operating chief discussed those initiatives Thursday with Home Accents Today after the company reported its third quarter earnings in which it highlighted its second consecutive quarter of comparable sales growth, driven by digital sales, and 5{6e11cad7ac0545e2324fbf6d445e3b83c9482a898fa074d95dae34b306dc1610} growth in its core business, having recently shed the last of its non-core assets, Cost Plus World Market. Overall, net sales were down 5{6e11cad7ac0545e2324fbf6d445e3b83c9482a898fa074d95dae34b306dc1610}.

“We are a different business today than we were a year ago,” Hartmann said. In addition to selling off Cost Plus World Market and Christmas Tree Shops, the company also last year introduced a suite of omnichannel options—namely Buy Online Pick Up in Store (BOPIS) and curbside pickup—that have resonated well with consumers and helped support 94{6e11cad7ac0545e2324fbf6d445e3b83c9482a898fa074d95dae34b306dc1610} digital comparable sales growth at Bed Bath & Beyond.

Continued success will likely hinge, at least in part, on operational initiatives.

Chief Operating Officer John Hartmann

“We are smack in the middle of a true transformation of supply chain,” Hartmann said. The company has been in